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FROM JAPAN Customer Service Survey
This survey is sent to customers who have contacted our Customer Service. To help us improve the quality of our service, we would appreciate your feedback regarding your recent experience with our customer service team.
What’s your email address?
*
Q1.
Are you satisfied with the customer service you have received?
*
Q1. Are you satisfied with the customer service you have received?
1
Extremely satisfied
2
Satisfied
3
Somewhat satisfied
4
Somewhat dissatisfied
5
Unsatisfied
6
Extremely unsatisfied
Q2. At what time have you inquired our Customer Service?
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Q2. At what time have you inquired our Customer Service?
1
Before adding the item to the cart
2
Before adding the item to the cart, before Charge 1 payment
3
After Charge 1 payment
4
After Charge 1 payment, before item arrival to the distribution center
5
After item arrival to the distribution center, before shipping instructions
6
After shipping instructions, before dispatch
7
After dispatch
8
Other
Q3.
We would love to hear any additional comments or feedback you have.
Submit
